Empowering your journey with personalised NDIS support and guidance

Next Steps Solutions helps you navigate the NDIS with confidence

We work with the NDIS community to deliver improved quality of life and joy to participants through personalised, client-centred care with a team who upholds our values.

Learn more about us

Explore our services that are tailored to your goals

View all services

Coordination of Supports
Specialist Support Coordination
Psychosocial Recovery Coach
Assistance with Accommodation and Tenancy Obligations
Assistance in Coordinating or Managing Life Stages, Transitions and Supports
Assistance to Access / Maintain Employment
Coordination of Supports
Specialist Support Coordination
Psychosocial Recovery Coach
Assistance with Accommodation and Tenancy Obligations
Assistance in Coordinating or Managing Life Stages, Transitions and Supports
Assistance to Access / Maintain Employment
Coordination of Supports
Specialist Support Coordination
Psychosocial Recovery Coach
Assistance with Accommodation and Tenancy Obligations
Assistance in Coordinating or Managing Life Stages, Transitions and Supports
Assistance to Access / Maintain Employment
Coordination of Supports
Specialist Support Coordination
Psychosocial Recovery Coach
Assistance with Accommodation and Tenancy Obligations
Assistance in Coordinating or Managing Life Stages, Transitions and Supports
Assistance to Access / Maintain Employment

Coordination of Supports
Specialist Support Coordination
Psychosocial Recovery Coach
Assistance with Accommodation and Tenancy Obligations
Assistance in Coordinating or Managing Life Stages, Transitions and Supports
Assistance to Access / Maintain Employment
Coordination of Supports
Specialist Support Coordination
Psychosocial Recovery Coach
Assistance with Accommodation and Tenancy Obligations
Assistance in Coordinating or Managing Life Stages, Transitions and Supports
Assistance to Access / Maintain Employment
Coordination of Supports
Specialist Support Coordination
Psychosocial Recovery Coach
Assistance with Accommodation and Tenancy Obligations
Assistance in Coordinating or Managing Life Stages, Transitions and Supports
Assistance to Access / Maintain Employment
Coordination of Supports
Specialist Support Coordination
Psychosocial Recovery Coach
Assistance with Accommodation and Tenancy Obligations
Assistance in Coordinating or Managing Life Stages, Transitions and Supports
Assistance to Access / Maintain Employment

Coordination of Supports
Specialist Support Coordination
Psychosocial Recovery Coach
Assistance with Accommodation and Tenancy Obligations
Assistance in Coordinating or Managing Life Stages, Transitions and Supports
Assistance to Access / Maintain Employment
Coordination of Supports
Specialist Support Coordination
Psychosocial Recovery Coach
Assistance with Accommodation and Tenancy Obligations
Assistance in Coordinating or Managing Life Stages, Transitions and Supports
Assistance to Access / Maintain Employment
Coordination of Supports
Specialist Support Coordination
Psychosocial Recovery Coach
Assistance with Accommodation and Tenancy Obligations
Assistance in Coordinating or Managing Life Stages, Transitions and Supports
Assistance to Access / Maintain Employment
Coordination of Supports
Specialist Support Coordination
Psychosocial Recovery Coach
Assistance with Accommodation and Tenancy Obligations
Assistance in Coordinating or Managing Life Stages, Transitions and Supports
Assistance to Access / Maintain Employment

Coordination of Supports
Specialist Support Coordination
Psychosocial Recovery Coach
Assistance with Accommodation and Tenancy Obligations
Assistance in Coordinating or Managing Life Stages, Transitions and Supports
Assistance to Access / Maintain Employment
Coordination of Supports
Specialist Support Coordination
Psychosocial Recovery Coach
Assistance with Accommodation and Tenancy Obligations
Assistance in Coordinating or Managing Life Stages, Transitions and Supports
Assistance to Access / Maintain Employment
Coordination of Supports
Specialist Support Coordination
Psychosocial Recovery Coach
Assistance with Accommodation and Tenancy Obligations
Assistance in Coordinating or Managing Life Stages, Transitions and Supports
Assistance to Access / Maintain Employment
Coordination of Supports
Specialist Support Coordination
Psychosocial Recovery Coach
Assistance with Accommodation and Tenancy Obligations
Assistance in Coordinating or Managing Life Stages, Transitions and Supports
Assistance to Access / Maintain Employment

A trusted team with 20+ combined years of experience

Next Steps Solutions is built on the belief that with the right support, everyone can thrive. With over 20 years of combined experience in the disability sector, our dedicated team works alongside participants to build capacity, strengthen independence, and take confident steps toward their goals. We’re here to create real, lasting change — one person, one plan, one outcome at a time.

Learn more about us

Real stories, real impact

Real stories,
real impact

Real stories, real impact

Where do we start with Lauren and the Team at Next Steps Solutions.
They are approachable, professional and above all, reachable! The team are always up for a challenge and are quick at finding resolutions to issues at hand.
They are committed to their participants and go above and beyond to ensure they get the best out of their plans, whilst maintaining NDIS Legislation and Guidelines. The support and guidance they deliver as a fellow Provider, makes it a pleasure to work within this Industry alongside them. I would recommend Next Step Solutions to anyone.
– M
Lauren and Maddie from Next Steps Solutions have been an absolute godsend.
They've helped me navigate the NDIS system—everything from identifying the right therapies to connecting with the appropriate services. Thanks to their support, I feel much more confident in working toward Zoe’s goals. They truly listen to what Zoe needs, and when something isn’t quite right or a change is needed, they act quickly and always with Zoe’s best interests at heart. I feel genuinely supported, knowing that Lauren and Maddie deeply care about every participant they work with. Lauren has such a big heart and a genuine passion for making sure each person she supports receives the absolute best care.
– Shenea
Since working with Next Steps Solutions across multiple organisations as a mutual stakeholder...
…I have found this service collaborative, responsive, highly professional and empathetic to the needs of the client but also the considerations of their care team colleagues.The level of knowledge and information that Lauren has is incredibly helpful to ensure that our organisation is aligning with NDIS protocols and procedures and ensuring our clients are receiving comprehensive support.
– Leah
Working with Lauren Laidlaw has been an absolute pleasure.
She is a strong advocate for. children and young people with disability and consistently supports children and families in understanding the NDIS and how to navigate it effectively. Lauren’s collaborative approach, strong initiative, organisation, and genuine commitment to achieving positive outcomes make her an invaluable partner in the out-of-home care space. Her support has made a meaningful difference in coordinating the right supports for the young people we work with.colleagues.
– Bianca
– Carina
Lauren has helped us navigate a huge array of services and professionals as a family living with sometimes unique challenges. Very experienced, proactive, responsive and also a good listener. Would highly recommend Lauren.
Lauren has helped our child and their support network to implement various service.
Lauren has also advocated for our child in complex NDIA matters with third parties. She has provided advice to us from a broad knowledge and experience base. Lauren has on occasions also provided contacts from her network of suppliers or industry peers. Even some hard-to-find services that took developing new contacts for us. We would recommend Lauren to help parents and carers of kids to coordinate services and navigate the NDIS system.
– A
– Barbara
I have been so pleased with your connectivity to my needs and how you always do your best to help me when I have questions and need your support. I feel more confident having your help to enable me to live my best life possible. Thankyou.
As a parent of five children under the NDIS, navigating the system can be incredibly overwhelming — but Lauren has made our lives so much easier.
Her deep knowledge of the NDIS and how it works has been invaluable in helping us secure the best possible services and supports for our kids. She knows exactly what to do and how to get things done, saving us time, stress, and uncertainty. Lauren is always available when we need her, and her honesty, reliability, and respectful nature shine through in everything she does. I don’t think I’ve ever had to ask her for something twice—she’s on top of everything, every time. We are truly grateful for her support and dedication.
– Simka
– Margaret
I have known Lauren for some time now have always had the most Professional Caring and Friendly assistance in her support for my husband she is always there for support in any way she can.
Lauren’s support and expertise have been second to none, better than any we’ve experienced before.
What sets her apart is her ability to ask the right questions resulting in her getting to the heart of the matter quickly and effectively. She doesn’t just go through the motions; she genuinely listens and advocates fiercely for clients with real and pressing needs. Her dedication and commitment make a noticeable difference, and we’re incredibly grateful for her work. Thank you, Lauren!
– Richard
Where do we start with Lauren and the Team at Next Steps Solutions.
They are approachable, professional and above all, reachable! The team are always up for a challenge and are quick at finding resolutions to issues at hand.
They are committed to their participants and go above and beyond to ensure they get the best out of their plans, whilst maintaining NDIS Legislation and Guidelines. The support and guidance they deliver as a fellow Provider, makes it a pleasure to work within this Industry alongside them. I would recommend Next Step Solutions to anyone.
– M
Lauren and Maddie from Next Steps Solutions have been an absolute godsend.
They've helped me navigate the NDIS system—everything from identifying the right therapies to connecting with the appropriate services. Thanks to their support, I feel much more confident in working toward Zoe’s goals. They truly listen to what Zoe needs, and when something isn’t quite right or a change is needed, they act quickly and always with Zoe’s best interests at heart. I feel genuinely supported, knowing that Lauren and Maddie deeply care about every participant they work with. Lauren has such a big heart and a genuine passion for making sure each person she supports receives the absolute best care.
– Shenea
Since working with Next Steps Solutions across multiple organisations as a mutual stakeholder...
…I have found this service collaborative, responsive, highly professional and empathetic to the needs of the client but also the considerations of their care team colleagues.The level of knowledge and information that Lauren has is incredibly helpful to ensure that our organisation is aligning with NDIS protocols and procedures and ensuring our clients are receiving comprehensive support.
– Leah
Working with Lauren Laidlaw has been an absolute pleasure.
She is a strong advocate for. children and young people with disability and consistently supports children and families in understanding the NDIS and how to navigate it effectively. Lauren’s collaborative approach, strong initiative, organisation, and genuine commitment to achieving positive outcomes make her an invaluable partner in the out-of-home care space. Her support has made a meaningful difference in coordinating the right supports for the young people we work with.colleagues.
– Bianca
– Carina
Lauren has helped us navigate a huge array of services and professionals as a family living with sometimes unique challenges. Very experienced, proactive, responsive and also a good listener. Would highly recommend Lauren.
Lauren has helped our child and their support network to implement various service.
Lauren has also advocated for our child in complex NDIA matters with third parties. She has provided advice to us from a broad knowledge and experience base. Lauren has on occasions also provided contacts from her network of suppliers or industry peers. Even some hard-to-find services that took developing new contacts for us. We would recommend Lauren to help parents and carers of kids to coordinate services and navigate the NDIS system.
– A
– Barbara
I have been so pleased with your connectivity to my needs and how you always do your best to help me when I have questions and need your support. I feel more confident having your help to enable me to live my best life possible. Thankyou.
As a parent of five children under the NDIS, navigating the system can be incredibly overwhelming — but Lauren has made our lives so much easier.
Her deep knowledge of the NDIS and how it works has been invaluable in helping us secure the best possible services and supports for our kids. She knows exactly what to do and how to get things done, saving us time, stress, and uncertainty. Lauren is always available when we need her, and her honesty, reliability, and respectful nature shine through in everything she does. I don’t think I’ve ever had to ask her for something twice—she’s on top of everything, every time. We are truly grateful for her support and dedication.
– Simka
– Margaret
I have known Lauren for some time now have always had the most Professional Caring and Friendly assistance in her support for my husband she is always there for support in any way she can.
Lauren’s support and expertise have been second to none, better than any we’ve experienced before.
What sets her apart is her ability to ask the right questions resulting in her getting to the heart of the matter quickly and effectively. She doesn’t just go through the motions; she genuinely listens and advocates fiercely for clients with real and pressing needs. Her dedication and commitment make a noticeable difference, and we’re incredibly grateful for her work. Thank you, Lauren!
– Richard
Where do we start with Lauren and the Team at Next Steps Solutions.
They are approachable, professional and above all, reachable! The team are always up for a challenge and are quick at finding resolutions to issues at hand.
They are committed to their participants and go above and beyond to ensure they get the best out of their plans, whilst maintaining NDIS Legislation and Guidelines. The support and guidance they deliver as a fellow Provider, makes it a pleasure to work within this Industry alongside them. I would recommend Next Step Solutions to anyone.
– M
Lauren and Maddie from Next Steps Solutions have been an absolute godsend.
They've helped me navigate the NDIS system—everything from identifying the right therapies to connecting with the appropriate services. Thanks to their support, I feel much more confident in working toward Zoe’s goals. They truly listen to what Zoe needs, and when something isn’t quite right or a change is needed, they act quickly and always with Zoe’s best interests at heart. I feel genuinely supported, knowing that Lauren and Maddie deeply care about every participant they work with. Lauren has such a big heart and a genuine passion for making sure each person she supports receives the absolute best care.
– Shenea
Since working with Next Steps Solutions across multiple organisations as a mutual stakeholder...
…I have found this service collaborative, responsive, highly professional and empathetic to the needs of the client but also the considerations of their care team colleagues.The level of knowledge and information that Lauren has is incredibly helpful to ensure that our organisation is aligning with NDIS protocols and procedures and ensuring our clients are receiving comprehensive support.
– Leah
Working with Lauren Laidlaw has been an absolute pleasure.
She is a strong advocate for. children and young people with disability and consistently supports children and families in understanding the NDIS and how to navigate it effectively. Lauren’s collaborative approach, strong initiative, organisation, and genuine commitment to achieving positive outcomes make her an invaluable partner in the out-of-home care space. Her support has made a meaningful difference in coordinating the right supports for the young people we work with.colleagues.
– Bianca
– Carina
Lauren has helped us navigate a huge array of services and professionals as a family living with sometimes unique challenges. Very experienced, proactive, responsive and also a good listener. Would highly recommend Lauren.
Lauren has helped our child and their support network to implement various service.
Lauren has also advocated for our child in complex NDIA matters with third parties. She has provided advice to us from a broad knowledge and experience base. Lauren has on occasions also provided contacts from her network of suppliers or industry peers. Even some hard-to-find services that took developing new contacts for us. We would recommend Lauren to help parents and carers of kids to coordinate services and navigate the NDIS system.
– A
– Barbara
I have been so pleased with your connectivity to my needs and how you always do your best to help me when I have questions and need your support. I feel more confident having your help to enable me to live my best life possible. Thankyou.
As a parent of five children under the NDIS, navigating the system can be incredibly overwhelming — but Lauren has made our lives so much easier.
Her deep knowledge of the NDIS and how it works has been invaluable in helping us secure the best possible services and supports for our kids. She knows exactly what to do and how to get things done, saving us time, stress, and uncertainty. Lauren is always available when we need her, and her honesty, reliability, and respectful nature shine through in everything she does. I don’t think I’ve ever had to ask her for something twice—she’s on top of everything, every time. We are truly grateful for her support and dedication.
– Simka
– Margaret
I have known Lauren for some time now have always had the most Professional Caring and Friendly assistance in her support for my husband she is always there for support in any way she can.
Lauren’s support and expertise have been second to none, better than any we’ve experienced before.
What sets her apart is her ability to ask the right questions resulting in her getting to the heart of the matter quickly and effectively. She doesn’t just go through the motions; she genuinely listens and advocates fiercely for clients with real and pressing needs. Her dedication and commitment make a noticeable difference, and we’re incredibly grateful for her work. Thank you, Lauren!
– Richard
Where do we start with Lauren and the Team at Next Steps Solutions.
They are approachable, professional and above all, reachable! The team are always up for a challenge and are quick at finding resolutions to issues at hand.
They are committed to their participants and go above and beyond to ensure they get the best out of their plans, whilst maintaining NDIS Legislation and Guidelines. The support and guidance they deliver as a fellow Provider, makes it a pleasure to work within this Industry alongside them. I would recommend Next Step Solutions to anyone.
– M
Lauren and Maddie from Next Steps Solutions have been an absolute godsend.
They've helped me navigate the NDIS system—everything from identifying the right therapies to connecting with the appropriate services. Thanks to their support, I feel much more confident in working toward Zoe’s goals. They truly listen to what Zoe needs, and when something isn’t quite right or a change is needed, they act quickly and always with Zoe’s best interests at heart. I feel genuinely supported, knowing that Lauren and Maddie deeply care about every participant they work with. Lauren has such a big heart and a genuine passion for making sure each person she supports receives the absolute best care.
– Shenea
Since working with Next Steps Solutions across multiple organisations as a mutual stakeholder...
…I have found this service collaborative, responsive, highly professional and empathetic to the needs of the client but also the considerations of their care team colleagues.The level of knowledge and information that Lauren has is incredibly helpful to ensure that our organisation is aligning with NDIS protocols and procedures and ensuring our clients are receiving comprehensive support.
– Leah
Working with Lauren Laidlaw has been an absolute pleasure.
She is a strong advocate for. children and young people with disability and consistently supports children and families in understanding the NDIS and how to navigate it effectively. Lauren’s collaborative approach, strong initiative, organisation, and genuine commitment to achieving positive outcomes make her an invaluable partner in the out-of-home care space. Her support has made a meaningful difference in coordinating the right supports for the young people we work with.colleagues.
– Bianca
– Carina
Lauren has helped us navigate a huge array of services and professionals as a family living with sometimes unique challenges. Very experienced, proactive, responsive and also a good listener. Would highly recommend Lauren.
Lauren has helped our child and their support network to implement various service.
Lauren has also advocated for our child in complex NDIA matters with third parties. She has provided advice to us from a broad knowledge and experience base. Lauren has on occasions also provided contacts from her network of suppliers or industry peers. Even some hard-to-find services that took developing new contacts for us. We would recommend Lauren to help parents and carers of kids to coordinate services and navigate the NDIS system.
– A
– Barbara
I have been so pleased with your connectivity to my needs and how you always do your best to help me when I have questions and need your support. I feel more confident having your help to enable me to live my best life possible. Thankyou.
As a parent of five children under the NDIS, navigating the system can be incredibly overwhelming — but Lauren has made our lives so much easier.
Her deep knowledge of the NDIS and how it works has been invaluable in helping us secure the best possible services and supports for our kids. She knows exactly what to do and how to get things done, saving us time, stress, and uncertainty. Lauren is always available when we need her, and her honesty, reliability, and respectful nature shine through in everything she does. I don’t think I’ve ever had to ask her for something twice—she’s on top of everything, every time. We are truly grateful for her support and dedication.
– Simka
– Margaret
I have known Lauren for some time now have always had the most Professional Caring and Friendly assistance in her support for my husband she is always there for support in any way she can.
Lauren’s support and expertise have been second to none, better than any we’ve experienced before.
What sets her apart is her ability to ask the right questions resulting in her getting to the heart of the matter quickly and effectively. She doesn’t just go through the motions; she genuinely listens and advocates fiercely for clients with real and pressing needs. Her dedication and commitment make a noticeable difference, and we’re incredibly grateful for her work. Thank you, Lauren!
– Richard

Where do we start with Lauren and the Team at Next Steps Solutions.
They are approachable, professional and above all, reachable! The team are always up for a challenge and are quick at finding resolutions to issues at hand.
They are committed to their participants and go above and beyond to ensure they get the best out of their plans, whilst maintaining NDIS Legislation and Guidelines. The support and guidance they deliver as a fellow Provider, makes it a pleasure to work within this Industry alongside them. I would recommend Next Step Solutions to anyone.
– M
Lauren and Maddie from Next Steps Solutions have been an absolute godsend.
They've helped me navigate the NDIS system—everything from identifying the right therapies to connecting with the appropriate services. Thanks to their support, I feel much more confident in working toward Zoe’s goals. They truly listen to what Zoe needs, and when something isn’t quite right or a change is needed, they act quickly and always with Zoe’s best interests at heart. I feel genuinely supported, knowing that Lauren and Maddie deeply care about every participant they work with. Lauren has such a big heart and a genuine passion for making sure each person she supports receives the absolute best care.
– Shenea
Since working with Next Steps Solutions across multiple organisations as a mutual stakeholder...
…I have found this service collaborative, responsive, highly professional and empathetic to the needs of the client but also the considerations of their care team colleagues.The level of knowledge and information that Lauren has is incredibly helpful to ensure that our organisation is aligning with NDIS protocols and procedures and ensuring our clients are receiving comprehensive support.
– Leah
Working with Lauren Laidlaw has been an absolute pleasure.
She is a strong advocate for. children and young people with disability and consistently supports children and families in understanding the NDIS and how to navigate it effectively. Lauren’s collaborative approach, strong initiative, organisation, and genuine commitment to achieving positive outcomes make her an invaluable partner in the out-of-home care space. Her support has made a meaningful difference in coordinating the right supports for the young people we work with.colleagues.
– Bianca
– Carina
Lauren has helped us navigate a huge array of services and professionals as a family living with sometimes unique challenges. Very experienced, proactive, responsive and also a good listener. Would highly recommend Lauren.
Lauren has helped our child and their support network to implement various service.
Lauren has also advocated for our child in complex NDIA matters with third parties. She has provided advice to us from a broad knowledge and experience base. Lauren has on occasions also provided contacts from her network of suppliers or industry peers. Even some hard-to-find services that took developing new contacts for us. We would recommend Lauren to help parents and carers of kids to coordinate services and navigate the NDIS system.
– A
– Barbara
I have been so pleased with your connectivity to my needs and how you always do your best to help me when I have questions and need your support. I feel more confident having your help to enable me to live my best life possible. Thankyou.
As a parent of five children under the NDIS, navigating the system can be incredibly overwhelming — but Lauren has made our lives so much easier.
Her deep knowledge of the NDIS and how it works has been invaluable in helping us secure the best possible services and supports for our kids. She knows exactly what to do and how to get things done, saving us time, stress, and uncertainty. Lauren is always available when we need her, and her honesty, reliability, and respectful nature shine through in everything she does. I don’t think I’ve ever had to ask her for something twice—she’s on top of everything, every time. We are truly grateful for her support and dedication.
– Simka
– Margaret
I have known Lauren for some time now have always had the most Professional Caring and Friendly assistance in her support for my husband she is always there for support in any way she can.
Lauren’s support and expertise have been second to none, better than any we’ve experienced before.
What sets her apart is her ability to ask the right questions resulting in her getting to the heart of the matter quickly and effectively. She doesn’t just go through the motions; she genuinely listens and advocates fiercely for clients with real and pressing needs. Her dedication and commitment make a noticeable difference, and we’re incredibly grateful for her work. Thank you, Lauren!
– Richard
Where do we start with Lauren and the Team at Next Steps Solutions.
They are approachable, professional and above all, reachable! The team are always up for a challenge and are quick at finding resolutions to issues at hand.
They are committed to their participants and go above and beyond to ensure they get the best out of their plans, whilst maintaining NDIS Legislation and Guidelines. The support and guidance they deliver as a fellow Provider, makes it a pleasure to work within this Industry alongside them. I would recommend Next Step Solutions to anyone.
– M
Lauren and Maddie from Next Steps Solutions have been an absolute godsend.
They've helped me navigate the NDIS system—everything from identifying the right therapies to connecting with the appropriate services. Thanks to their support, I feel much more confident in working toward Zoe’s goals. They truly listen to what Zoe needs, and when something isn’t quite right or a change is needed, they act quickly and always with Zoe’s best interests at heart. I feel genuinely supported, knowing that Lauren and Maddie deeply care about every participant they work with. Lauren has such a big heart and a genuine passion for making sure each person she supports receives the absolute best care.
– Shenea
Since working with Next Steps Solutions across multiple organisations as a mutual stakeholder...
…I have found this service collaborative, responsive, highly professional and empathetic to the needs of the client but also the considerations of their care team colleagues.The level of knowledge and information that Lauren has is incredibly helpful to ensure that our organisation is aligning with NDIS protocols and procedures and ensuring our clients are receiving comprehensive support.
– Leah
Working with Lauren Laidlaw has been an absolute pleasure.
She is a strong advocate for. children and young people with disability and consistently supports children and families in understanding the NDIS and how to navigate it effectively. Lauren’s collaborative approach, strong initiative, organisation, and genuine commitment to achieving positive outcomes make her an invaluable partner in the out-of-home care space. Her support has made a meaningful difference in coordinating the right supports for the young people we work with.colleagues.
– Bianca
– Carina
Lauren has helped us navigate a huge array of services and professionals as a family living with sometimes unique challenges. Very experienced, proactive, responsive and also a good listener. Would highly recommend Lauren.
Lauren has helped our child and their support network to implement various service.
Lauren has also advocated for our child in complex NDIA matters with third parties. She has provided advice to us from a broad knowledge and experience base. Lauren has on occasions also provided contacts from her network of suppliers or industry peers. Even some hard-to-find services that took developing new contacts for us. We would recommend Lauren to help parents and carers of kids to coordinate services and navigate the NDIS system.
– A
– Barbara
I have been so pleased with your connectivity to my needs and how you always do your best to help me when I have questions and need your support. I feel more confident having your help to enable me to live my best life possible. Thankyou.
As a parent of five children under the NDIS, navigating the system can be incredibly overwhelming — but Lauren has made our lives so much easier.
Her deep knowledge of the NDIS and how it works has been invaluable in helping us secure the best possible services and supports for our kids. She knows exactly what to do and how to get things done, saving us time, stress, and uncertainty. Lauren is always available when we need her, and her honesty, reliability, and respectful nature shine through in everything she does. I don’t think I’ve ever had to ask her for something twice—she’s on top of everything, every time. We are truly grateful for her support and dedication.
– Simka
– Margaret
I have known Lauren for some time now have always had the most Professional Caring and Friendly assistance in her support for my husband she is always there for support in any way she can.
Lauren’s support and expertise have been second to none, better than any we’ve experienced before.
What sets her apart is her ability to ask the right questions resulting in her getting to the heart of the matter quickly and effectively. She doesn’t just go through the motions; she genuinely listens and advocates fiercely for clients with real and pressing needs. Her dedication and commitment make a noticeable difference, and we’re incredibly grateful for her work. Thank you, Lauren!
– Richard
Where do we start with Lauren and the Team at Next Steps Solutions.
They are approachable, professional and above all, reachable! The team are always up for a challenge and are quick at finding resolutions to issues at hand.
They are committed to their participants and go above and beyond to ensure they get the best out of their plans, whilst maintaining NDIS Legislation and Guidelines. The support and guidance they deliver as a fellow Provider, makes it a pleasure to work within this Industry alongside them. I would recommend Next Step Solutions to anyone.
– M
Lauren and Maddie from Next Steps Solutions have been an absolute godsend.
They've helped me navigate the NDIS system—everything from identifying the right therapies to connecting with the appropriate services. Thanks to their support, I feel much more confident in working toward Zoe’s goals. They truly listen to what Zoe needs, and when something isn’t quite right or a change is needed, they act quickly and always with Zoe’s best interests at heart. I feel genuinely supported, knowing that Lauren and Maddie deeply care about every participant they work with. Lauren has such a big heart and a genuine passion for making sure each person she supports receives the absolute best care.
– Shenea
Since working with Next Steps Solutions across multiple organisations as a mutual stakeholder...
…I have found this service collaborative, responsive, highly professional and empathetic to the needs of the client but also the considerations of their care team colleagues.The level of knowledge and information that Lauren has is incredibly helpful to ensure that our organisation is aligning with NDIS protocols and procedures and ensuring our clients are receiving comprehensive support.
– Leah
Working with Lauren Laidlaw has been an absolute pleasure.
She is a strong advocate for. children and young people with disability and consistently supports children and families in understanding the NDIS and how to navigate it effectively. Lauren’s collaborative approach, strong initiative, organisation, and genuine commitment to achieving positive outcomes make her an invaluable partner in the out-of-home care space. Her support has made a meaningful difference in coordinating the right supports for the young people we work with.colleagues.
– Bianca
– Carina
Lauren has helped us navigate a huge array of services and professionals as a family living with sometimes unique challenges. Very experienced, proactive, responsive and also a good listener. Would highly recommend Lauren.
Lauren has helped our child and their support network to implement various service.
Lauren has also advocated for our child in complex NDIA matters with third parties. She has provided advice to us from a broad knowledge and experience base. Lauren has on occasions also provided contacts from her network of suppliers or industry peers. Even some hard-to-find services that took developing new contacts for us. We would recommend Lauren to help parents and carers of kids to coordinate services and navigate the NDIS system.
– A
– Barbara
I have been so pleased with your connectivity to my needs and how you always do your best to help me when I have questions and need your support. I feel more confident having your help to enable me to live my best life possible. Thankyou.
As a parent of five children under the NDIS, navigating the system can be incredibly overwhelming — but Lauren has made our lives so much easier.
Her deep knowledge of the NDIS and how it works has been invaluable in helping us secure the best possible services and supports for our kids. She knows exactly what to do and how to get things done, saving us time, stress, and uncertainty. Lauren is always available when we need her, and her honesty, reliability, and respectful nature shine through in everything she does. I don’t think I’ve ever had to ask her for something twice—she’s on top of everything, every time. We are truly grateful for her support and dedication.
– Simka
– Margaret
I have known Lauren for some time now have always had the most Professional Caring and Friendly assistance in her support for my husband she is always there for support in any way she can.
Lauren’s support and expertise have been second to none, better than any we’ve experienced before.
What sets her apart is her ability to ask the right questions resulting in her getting to the heart of the matter quickly and effectively. She doesn’t just go through the motions; she genuinely listens and advocates fiercely for clients with real and pressing needs. Her dedication and commitment make a noticeable difference, and we’re incredibly grateful for her work. Thank you, Lauren!
– Richard
Where do we start with Lauren and the Team at Next Steps Solutions.
They are approachable, professional and above all, reachable! The team are always up for a challenge and are quick at finding resolutions to issues at hand.
They are committed to their participants and go above and beyond to ensure they get the best out of their plans, whilst maintaining NDIS Legislation and Guidelines. The support and guidance they deliver as a fellow Provider, makes it a pleasure to work within this Industry alongside them. I would recommend Next Step Solutions to anyone.
– M
Lauren and Maddie from Next Steps Solutions have been an absolute godsend.
They've helped me navigate the NDIS system—everything from identifying the right therapies to connecting with the appropriate services. Thanks to their support, I feel much more confident in working toward Zoe’s goals. They truly listen to what Zoe needs, and when something isn’t quite right or a change is needed, they act quickly and always with Zoe’s best interests at heart. I feel genuinely supported, knowing that Lauren and Maddie deeply care about every participant they work with. Lauren has such a big heart and a genuine passion for making sure each person she supports receives the absolute best care.
– Shenea
Since working with Next Steps Solutions across multiple organisations as a mutual stakeholder...
…I have found this service collaborative, responsive, highly professional and empathetic to the needs of the client but also the considerations of their care team colleagues.The level of knowledge and information that Lauren has is incredibly helpful to ensure that our organisation is aligning with NDIS protocols and procedures and ensuring our clients are receiving comprehensive support.
– Leah
Working with Lauren Laidlaw has been an absolute pleasure.
She is a strong advocate for. children and young people with disability and consistently supports children and families in understanding the NDIS and how to navigate it effectively. Lauren’s collaborative approach, strong initiative, organisation, and genuine commitment to achieving positive outcomes make her an invaluable partner in the out-of-home care space. Her support has made a meaningful difference in coordinating the right supports for the young people we work with.colleagues.
– Bianca
– Carina
Lauren has helped us navigate a huge array of services and professionals as a family living with sometimes unique challenges. Very experienced, proactive, responsive and also a good listener. Would highly recommend Lauren.
Lauren has helped our child and their support network to implement various service.
Lauren has also advocated for our child in complex NDIA matters with third parties. She has provided advice to us from a broad knowledge and experience base. Lauren has on occasions also provided contacts from her network of suppliers or industry peers. Even some hard-to-find services that took developing new contacts for us. We would recommend Lauren to help parents and carers of kids to coordinate services and navigate the NDIS system.
– A
– Barbara
I have been so pleased with your connectivity to my needs and how you always do your best to help me when I have questions and need your support. I feel more confident having your help to enable me to live my best life possible. Thankyou.
As a parent of five children under the NDIS, navigating the system can be incredibly overwhelming — but Lauren has made our lives so much easier.
Her deep knowledge of the NDIS and how it works has been invaluable in helping us secure the best possible services and supports for our kids. She knows exactly what to do and how to get things done, saving us time, stress, and uncertainty. Lauren is always available when we need her, and her honesty, reliability, and respectful nature shine through in everything she does. I don’t think I’ve ever had to ask her for something twice—she’s on top of everything, every time. We are truly grateful for her support and dedication.
– Simka
– Margaret
I have known Lauren for some time now have always had the most Professional Caring and Friendly assistance in her support for my husband she is always there for support in any way she can.
Lauren’s support and expertise have been second to none, better than any we’ve experienced before.
What sets her apart is her ability to ask the right questions resulting in her getting to the heart of the matter quickly and effectively. She doesn’t just go through the motions; she genuinely listens and advocates fiercely for clients with real and pressing needs. Her dedication and commitment make a noticeable difference, and we’re incredibly grateful for her work. Thank you, Lauren!
– Richard

Where do we start with Lauren and the Team at Next Steps Solutions.
They are approachable, professional and above all, reachable! The team are always up for a challenge and are quick at finding resolutions to issues at hand.
They are committed to their participants and go above and beyond to ensure they get the best out of their plans, whilst maintaining NDIS Legislation and Guidelines. The support and guidance they deliver as a fellow Provider, makes it a pleasure to work within this Industry alongside them. I would recommend Next Step Solutions to anyone.
– M
Lauren and Maddie from Next Steps Solutions have been an absolute godsend.
They've helped me navigate the NDIS system—everything from identifying the right therapies to connecting with the appropriate services. Thanks to their support, I feel much more confident in working toward Zoe’s goals.
They truly listen to what Zoe needs, and when something isn’t quite right or a change is needed, they act quickly and always with Zoe’s best interests at heart. I feel genuinely supported, knowing that Lauren and Maddie deeply care about every participant they work with. Lauren has such a big heart and a genuine passion for making sure each person she supports receives the absolute best care.
– Shenea
Since working with Next Steps Solutions across multiple organisations as a mutual stakeholder...
…I have found this service collaborative, responsive, highly professional and empathetic to the needs of the client but also the considerations of their care team colleagues.The level of knowledge and information that Lauren has is incredibly helpful to ensure that our organisation is aligning with NDIS protocols and procedures and ensuring our clients are receiving comprehensive support.
– Leah
Working with Lauren Laidlaw has been an absolute pleasure.
She is a strong advocate for. children and young people with disability and consistently supports children and families in understanding the NDIS and how to navigate it effectively. Lauren’s collaborative approach, strong initiative, organisation, and genuine commitment to achieving positive outcomes make her an invaluable partner in the out-of-home care space. Her support has made a meaningful difference in coordinating the right supports for the young people we work with.colleagues.
– Bianca
– Carina
Lauren has helped us navigate a huge array of services and professionals as a family living with sometimes unique challenges. Very experienced, proactive, responsive and also a good listener. Would highly recommend Lauren.
Lauren has helped our child and their support network to implement various service.
Lauren has also advocated for our child in complex NDIA matters with third parties. She has provided advice to us from a broad knowledge and experience base. Lauren has on occasions also provided contacts from her network of suppliers or industry peers. Even some hard-to-find services that took developing new contacts for us. We would recommend Lauren to help parents and carers of kids to coordinate services and navigate the NDIS system.
– A
– Barbara
I have been so pleased with your connectivity to my needs and how you always do your best to help me when I have questions and need your support. I feel more confident having your help to enable me to live my best life possible. Thankyou.
As a parent of five children under the NDIS, navigating the system can be incredibly overwhelming—but Lauren has made our lives so much easier.
Her deep knowledge of the NDIS and how it works has been invaluable in helping us secure the best possible services and supports for our kids. She knows exactly what to do and how to get things done, saving us time, stress, and uncertainty.
Lauren is always available when we need her, and her honesty, reliability, and respectful nature shine through in everything she does. I don’t think I’ve ever had to ask her for something twice—she’s on top of everything, every time. We are truly grateful for her support and dedication.
– Simka
– Margaret
I have known Lauren for some time now have always had the most Professional Caring and Friendly assistance in her support for my husband she is always there for support in any way she can.
Lauren’s support and expertise have been second to none, better than any we’ve experienced before.
What sets her apart is her ability to ask the right questions resulting in her getting to the heart of the matter quickly and effectively. She doesn’t just go through the motions; she genuinely listens and advocates fiercely for clients with real and pressing needs. Her dedication and commitment make a noticeable difference, and we’re incredibly grateful for her work. Thank you, Lauren!
– Richard
Where do we start with Lauren and the Team at Next Steps Solutions.
They are approachable, professional and above all, reachable! The team are always up for a challenge and are quick at finding resolutions to issues at hand.
They are committed to their participants and go above and beyond to ensure they get the best out of their plans, whilst maintaining NDIS Legislation and Guidelines. The support and guidance they deliver as a fellow Provider, makes it a pleasure to work within this Industry alongside them. I would recommend Next Step Solutions to anyone.
– M
Lauren and Maddie from Next Steps Solutions have been an absolute godsend.
They've helped me navigate the NDIS system—everything from identifying the right therapies to connecting with the appropriate services. Thanks to their support, I feel much more confident in working toward Zoe’s goals.
They truly listen to what Zoe needs, and when something isn’t quite right or a change is needed, they act quickly and always with Zoe’s best interests at heart. I feel genuinely supported, knowing that Lauren and Maddie deeply care about every participant they work with. Lauren has such a big heart and a genuine passion for making sure each person she supports receives the absolute best care.
– Shenea
Since working with Next Steps Solutions across multiple organisations as a mutual stakeholder...
…I have found this service collaborative, responsive, highly professional and empathetic to the needs of the client but also the considerations of their care team colleagues.The level of knowledge and information that Lauren has is incredibly helpful to ensure that our organisation is aligning with NDIS protocols and procedures and ensuring our clients are receiving comprehensive support.
– Leah
Working with Lauren Laidlaw has been an absolute pleasure.
She is a strong advocate for. children and young people with disability and consistently supports children and families in understanding the NDIS and how to navigate it effectively. Lauren’s collaborative approach, strong initiative, organisation, and genuine commitment to achieving positive outcomes make her an invaluable partner in the out-of-home care space. Her support has made a meaningful difference in coordinating the right supports for the young people we work with.colleagues.
– Bianca
– Carina
Lauren has helped us navigate a huge array of services and professionals as a family living with sometimes unique challenges. Very experienced, proactive, responsive and also a good listener. Would highly recommend Lauren.
Lauren has helped our child and their support network to implement various service.
Lauren has also advocated for our child in complex NDIA matters with third parties. She has provided advice to us from a broad knowledge and experience base. Lauren has on occasions also provided contacts from her network of suppliers or industry peers. Even some hard-to-find services that took developing new contacts for us. We would recommend Lauren to help parents and carers of kids to coordinate services and navigate the NDIS system.
– A
– Barbara
I have been so pleased with your connectivity to my needs and how you always do your best to help me when I have questions and need your support. I feel more confident having your help to enable me to live my best life possible. Thankyou.
As a parent of five children under the NDIS, navigating the system can be incredibly overwhelming—but Lauren has made our lives so much easier.
Her deep knowledge of the NDIS and how it works has been invaluable in helping us secure the best possible services and supports for our kids. She knows exactly what to do and how to get things done, saving us time, stress, and uncertainty.
Lauren is always available when we need her, and her honesty, reliability, and respectful nature shine through in everything she does. I don’t think I’ve ever had to ask her for something twice—she’s on top of everything, every time. We are truly grateful for her support and dedication.
– Simka
– Margaret
I have known Lauren for some time now have always had the most Professional Caring and Friendly assistance in her support for my husband she is always there for support in any way she can.
Lauren’s support and expertise have been second to none, better than any we’ve experienced before.
What sets her apart is her ability to ask the right questions resulting in her getting to the heart of the matter quickly and effectively. She doesn’t just go through the motions; she genuinely listens and advocates fiercely for clients with real and pressing needs. Her dedication and commitment make a noticeable difference, and we’re incredibly grateful for her work. Thank you, Lauren!
– Richard
Where do we start with Lauren and the Team at Next Steps Solutions.
They are approachable, professional and above all, reachable! The team are always up for a challenge and are quick at finding resolutions to issues at hand.
They are committed to their participants and go above and beyond to ensure they get the best out of their plans, whilst maintaining NDIS Legislation and Guidelines. The support and guidance they deliver as a fellow Provider, makes it a pleasure to work within this Industry alongside them. I would recommend Next Step Solutions to anyone.
– M
Lauren and Maddie from Next Steps Solutions have been an absolute godsend.
They've helped me navigate the NDIS system—everything from identifying the right therapies to connecting with the appropriate services. Thanks to their support, I feel much more confident in working toward Zoe’s goals.
They truly listen to what Zoe needs, and when something isn’t quite right or a change is needed, they act quickly and always with Zoe’s best interests at heart. I feel genuinely supported, knowing that Lauren and Maddie deeply care about every participant they work with. Lauren has such a big heart and a genuine passion for making sure each person she supports receives the absolute best care.
– Shenea
Since working with Next Steps Solutions across multiple organisations as a mutual stakeholder...
…I have found this service collaborative, responsive, highly professional and empathetic to the needs of the client but also the considerations of their care team colleagues.The level of knowledge and information that Lauren has is incredibly helpful to ensure that our organisation is aligning with NDIS protocols and procedures and ensuring our clients are receiving comprehensive support.
– Leah
Working with Lauren Laidlaw has been an absolute pleasure.
She is a strong advocate for. children and young people with disability and consistently supports children and families in understanding the NDIS and how to navigate it effectively. Lauren’s collaborative approach, strong initiative, organisation, and genuine commitment to achieving positive outcomes make her an invaluable partner in the out-of-home care space. Her support has made a meaningful difference in coordinating the right supports for the young people we work with.colleagues.
– Bianca
– Carina
Lauren has helped us navigate a huge array of services and professionals as a family living with sometimes unique challenges. Very experienced, proactive, responsive and also a good listener. Would highly recommend Lauren.
Lauren has helped our child and their support network to implement various service.
Lauren has also advocated for our child in complex NDIA matters with third parties. She has provided advice to us from a broad knowledge and experience base. Lauren has on occasions also provided contacts from her network of suppliers or industry peers. Even some hard-to-find services that took developing new contacts for us. We would recommend Lauren to help parents and carers of kids to coordinate services and navigate the NDIS system.
– A
– Barbara
I have been so pleased with your connectivity to my needs and how you always do your best to help me when I have questions and need your support. I feel more confident having your help to enable me to live my best life possible. Thankyou.
As a parent of five children under the NDIS, navigating the system can be incredibly overwhelming—but Lauren has made our lives so much easier.
Her deep knowledge of the NDIS and how it works has been invaluable in helping us secure the best possible services and supports for our kids. She knows exactly what to do and how to get things done, saving us time, stress, and uncertainty.
Lauren is always available when we need her, and her honesty, reliability, and respectful nature shine through in everything she does. I don’t think I’ve ever had to ask her for something twice—she’s on top of everything, every time. We are truly grateful for her support and dedication.
– Simka
– Margaret
I have known Lauren for some time now have always had the most Professional Caring and Friendly assistance in her support for my husband she is always there for support in any way she can.
Lauren’s support and expertise have been second to none, better than any we’ve experienced before.
What sets her apart is her ability to ask the right questions resulting in her getting to the heart of the matter quickly and effectively. She doesn’t just go through the motions; she genuinely listens and advocates fiercely for clients with real and pressing needs. Her dedication and commitment make a noticeable difference, and we’re incredibly grateful for her work. Thank you, Lauren!
– Richard
Where do we start with Lauren and the Team at Next Steps Solutions.
They are approachable, professional and above all, reachable! The team are always up for a challenge and are quick at finding resolutions to issues at hand.
They are committed to their participants and go above and beyond to ensure they get the best out of their plans, whilst maintaining NDIS Legislation and Guidelines. The support and guidance they deliver as a fellow Provider, makes it a pleasure to work within this Industry alongside them. I would recommend Next Step Solutions to anyone.
– M
Lauren and Maddie from Next Steps Solutions have been an absolute godsend.
They've helped me navigate the NDIS system—everything from identifying the right therapies to connecting with the appropriate services. Thanks to their support, I feel much more confident in working toward Zoe’s goals.
They truly listen to what Zoe needs, and when something isn’t quite right or a change is needed, they act quickly and always with Zoe’s best interests at heart. I feel genuinely supported, knowing that Lauren and Maddie deeply care about every participant they work with. Lauren has such a big heart and a genuine passion for making sure each person she supports receives the absolute best care.
– Shenea
Since working with Next Steps Solutions across multiple organisations as a mutual stakeholder...
…I have found this service collaborative, responsive, highly professional and empathetic to the needs of the client but also the considerations of their care team colleagues.The level of knowledge and information that Lauren has is incredibly helpful to ensure that our organisation is aligning with NDIS protocols and procedures and ensuring our clients are receiving comprehensive support.
– Leah
Working with Lauren Laidlaw has been an absolute pleasure.
She is a strong advocate for. children and young people with disability and consistently supports children and families in understanding the NDIS and how to navigate it effectively. Lauren’s collaborative approach, strong initiative, organisation, and genuine commitment to achieving positive outcomes make her an invaluable partner in the out-of-home care space. Her support has made a meaningful difference in coordinating the right supports for the young people we work with.colleagues.
– Bianca
– Carina
Lauren has helped us navigate a huge array of services and professionals as a family living with sometimes unique challenges. Very experienced, proactive, responsive and also a good listener. Would highly recommend Lauren.
Lauren has helped our child and their support network to implement various service.
Lauren has also advocated for our child in complex NDIA matters with third parties. She has provided advice to us from a broad knowledge and experience base. Lauren has on occasions also provided contacts from her network of suppliers or industry peers. Even some hard-to-find services that took developing new contacts for us. We would recommend Lauren to help parents and carers of kids to coordinate services and navigate the NDIS system.
– A
– Barbara
I have been so pleased with your connectivity to my needs and how you always do your best to help me when I have questions and need your support. I feel more confident having your help to enable me to live my best life possible. Thankyou.
As a parent of five children under the NDIS, navigating the system can be incredibly overwhelming—but Lauren has made our lives so much easier.
Her deep knowledge of the NDIS and how it works has been invaluable in helping us secure the best possible services and supports for our kids. She knows exactly what to do and how to get things done, saving us time, stress, and uncertainty.
Lauren is always available when we need her, and her honesty, reliability, and respectful nature shine through in everything she does. I don’t think I’ve ever had to ask her for something twice—she’s on top of everything, every time. We are truly grateful for her support and dedication.
– Simka
– Margaret
I have known Lauren for some time now have always had the most Professional Caring and Friendly assistance in her support for my husband she is always there for support in any way she can.
Lauren’s support and expertise have been second to none, better than any we’ve experienced before.
What sets her apart is her ability to ask the right questions resulting in her getting to the heart of the matter quickly and effectively. She doesn’t just go through the motions; she genuinely listens and advocates fiercely for clients with real and pressing needs. Her dedication and commitment make a noticeable difference, and we’re incredibly grateful for her work. Thank you, Lauren!
– Richard

Where do we start with Lauren and the Team at Next Steps Solutions.
They are approachable, professional and above all, reachable! The team are always up for a challenge and are quick at finding resolutions to issues at hand.
They are committed to their participants and go above and beyond to ensure they get the best out of their plans, whilst maintaining NDIS Legislation and Guidelines. The support and guidance they deliver as a fellow Provider, makes it a pleasure to work within this Industry alongside them. I would recommend Next Step Solutions to anyone.
– M
Lauren and Maddie from Next Steps Solutions have been an absolute godsend.
They've helped me navigate the NDIS system—everything from identifying the right therapies to connecting with the appropriate services. Thanks to their support, I feel much more confident in working toward Zoe’s goals.
They truly listen to what Zoe needs, and when something isn’t quite right or a change is needed, they act quickly and always with Zoe’s best interests at heart. I feel genuinely supported, knowing that Lauren and Maddie deeply care about every participant they work with. Lauren has such a big heart and a genuine passion for making sure each person she supports receives the absolute best care.
– Shenea
Since working with Next Steps Solutions across multiple organisations as a mutual stakeholder...
…I have found this service collaborative, responsive, highly professional and empathetic to the needs of the client but also the considerations of their care team colleagues.The level of knowledge and information that Lauren has is incredibly helpful to ensure that our organisation is aligning with NDIS protocols and procedures and ensuring our clients are receiving comprehensive support.
– Leah
Working with Lauren Laidlaw has been an absolute pleasure.
She is a strong advocate for. children and young people with disability and consistently supports children and families in understanding the NDIS and how to navigate it effectively. Lauren’s collaborative approach, strong initiative, organisation, and genuine commitment to achieving positive outcomes make her an invaluable partner in the out-of-home care space. Her support has made a meaningful difference in coordinating the right supports for the young people we work with.colleagues.
– Bianca
– Carina
Lauren has helped us navigate a huge array of services and professionals as a family living with sometimes unique challenges. Very experienced, proactive, responsive and also a good listener. Would highly recommend Lauren.
Lauren has helped our child and their support network to implement various service.
Lauren has also advocated for our child in complex NDIA matters with third parties. She has provided advice to us from a broad knowledge and experience base. Lauren has on occasions also provided contacts from her network of suppliers or industry peers. Even some hard-to-find services that took developing new contacts for us. We would recommend Lauren to help parents and carers of kids to coordinate services and navigate the NDIS system.
– A
– Barbara
I have been so pleased with your connectivity to my needs and how you always do your best to help me when I have questions and need your support. I feel more confident having your help to enable me to live my best life possible. Thankyou.
As a parent of five children under the NDIS, navigating the system can be incredibly overwhelming—but Lauren has made our lives so much easier.
Her deep knowledge of the NDIS and how it works has been invaluable in helping us secure the best possible services and supports for our kids. She knows exactly what to do and how to get things done, saving us time, stress, and uncertainty.
Lauren is always available when we need her, and her honesty, reliability, and respectful nature shine through in everything she does. I don’t think I’ve ever had to ask her for something twice—she’s on top of everything, every time. We are truly grateful for her support and dedication.
– Simka
– Margaret
I have known Lauren for some time now have always had the most Professional Caring and Friendly assistance in her support for my husband she is always there for support in any way she can.
Lauren’s support and expertise have been second to none, better than any we’ve experienced before.
What sets her apart is her ability to ask the right questions resulting in her getting to the heart of the matter quickly and effectively. She doesn’t just go through the motions; she genuinely listens and advocates fiercely for clients with real and pressing needs. Her dedication and commitment make a noticeable difference, and we’re incredibly grateful for her work. Thank you, Lauren!
– Richard
Where do we start with Lauren and the Team at Next Steps Solutions.
They are approachable, professional and above all, reachable! The team are always up for a challenge and are quick at finding resolutions to issues at hand.
They are committed to their participants and go above and beyond to ensure they get the best out of their plans, whilst maintaining NDIS Legislation and Guidelines. The support and guidance they deliver as a fellow Provider, makes it a pleasure to work within this Industry alongside them. I would recommend Next Step Solutions to anyone.
– M
Lauren and Maddie from Next Steps Solutions have been an absolute godsend.
They've helped me navigate the NDIS system—everything from identifying the right therapies to connecting with the appropriate services. Thanks to their support, I feel much more confident in working toward Zoe’s goals.
They truly listen to what Zoe needs, and when something isn’t quite right or a change is needed, they act quickly and always with Zoe’s best interests at heart. I feel genuinely supported, knowing that Lauren and Maddie deeply care about every participant they work with. Lauren has such a big heart and a genuine passion for making sure each person she supports receives the absolute best care.
– Shenea
Since working with Next Steps Solutions across multiple organisations as a mutual stakeholder...
…I have found this service collaborative, responsive, highly professional and empathetic to the needs of the client but also the considerations of their care team colleagues.The level of knowledge and information that Lauren has is incredibly helpful to ensure that our organisation is aligning with NDIS protocols and procedures and ensuring our clients are receiving comprehensive support.
– Leah
Working with Lauren Laidlaw has been an absolute pleasure.
She is a strong advocate for. children and young people with disability and consistently supports children and families in understanding the NDIS and how to navigate it effectively. Lauren’s collaborative approach, strong initiative, organisation, and genuine commitment to achieving positive outcomes make her an invaluable partner in the out-of-home care space. Her support has made a meaningful difference in coordinating the right supports for the young people we work with.colleagues.
– Bianca
– Carina
Lauren has helped us navigate a huge array of services and professionals as a family living with sometimes unique challenges. Very experienced, proactive, responsive and also a good listener. Would highly recommend Lauren.
Lauren has helped our child and their support network to implement various service.
Lauren has also advocated for our child in complex NDIA matters with third parties. She has provided advice to us from a broad knowledge and experience base. Lauren has on occasions also provided contacts from her network of suppliers or industry peers. Even some hard-to-find services that took developing new contacts for us. We would recommend Lauren to help parents and carers of kids to coordinate services and navigate the NDIS system.
– A
– Barbara
I have been so pleased with your connectivity to my needs and how you always do your best to help me when I have questions and need your support. I feel more confident having your help to enable me to live my best life possible. Thankyou.
As a parent of five children under the NDIS, navigating the system can be incredibly overwhelming—but Lauren has made our lives so much easier.
Her deep knowledge of the NDIS and how it works has been invaluable in helping us secure the best possible services and supports for our kids. She knows exactly what to do and how to get things done, saving us time, stress, and uncertainty.
Lauren is always available when we need her, and her honesty, reliability, and respectful nature shine through in everything she does. I don’t think I’ve ever had to ask her for something twice—she’s on top of everything, every time. We are truly grateful for her support and dedication.
– Simka
– Margaret
I have known Lauren for some time now have always had the most Professional Caring and Friendly assistance in her support for my husband she is always there for support in any way she can.
Lauren’s support and expertise have been second to none, better than any we’ve experienced before.
What sets her apart is her ability to ask the right questions resulting in her getting to the heart of the matter quickly and effectively. She doesn’t just go through the motions; she genuinely listens and advocates fiercely for clients with real and pressing needs. Her dedication and commitment make a noticeable difference, and we’re incredibly grateful for her work. Thank you, Lauren!
– Richard
Where do we start with Lauren and the Team at Next Steps Solutions.
They are approachable, professional and above all, reachable! The team are always up for a challenge and are quick at finding resolutions to issues at hand.
They are committed to their participants and go above and beyond to ensure they get the best out of their plans, whilst maintaining NDIS Legislation and Guidelines. The support and guidance they deliver as a fellow Provider, makes it a pleasure to work within this Industry alongside them. I would recommend Next Step Solutions to anyone.
– M
Lauren and Maddie from Next Steps Solutions have been an absolute godsend.
They've helped me navigate the NDIS system—everything from identifying the right therapies to connecting with the appropriate services. Thanks to their support, I feel much more confident in working toward Zoe’s goals.
They truly listen to what Zoe needs, and when something isn’t quite right or a change is needed, they act quickly and always with Zoe’s best interests at heart. I feel genuinely supported, knowing that Lauren and Maddie deeply care about every participant they work with. Lauren has such a big heart and a genuine passion for making sure each person she supports receives the absolute best care.
– Shenea
Since working with Next Steps Solutions across multiple organisations as a mutual stakeholder...
…I have found this service collaborative, responsive, highly professional and empathetic to the needs of the client but also the considerations of their care team colleagues.The level of knowledge and information that Lauren has is incredibly helpful to ensure that our organisation is aligning with NDIS protocols and procedures and ensuring our clients are receiving comprehensive support.
– Leah
Working with Lauren Laidlaw has been an absolute pleasure.
She is a strong advocate for. children and young people with disability and consistently supports children and families in understanding the NDIS and how to navigate it effectively. Lauren’s collaborative approach, strong initiative, organisation, and genuine commitment to achieving positive outcomes make her an invaluable partner in the out-of-home care space. Her support has made a meaningful difference in coordinating the right supports for the young people we work with.colleagues.
– Bianca
– Carina
Lauren has helped us navigate a huge array of services and professionals as a family living with sometimes unique challenges. Very experienced, proactive, responsive and also a good listener. Would highly recommend Lauren.
Lauren has helped our child and their support network to implement various service.
Lauren has also advocated for our child in complex NDIA matters with third parties. She has provided advice to us from a broad knowledge and experience base. Lauren has on occasions also provided contacts from her network of suppliers or industry peers. Even some hard-to-find services that took developing new contacts for us. We would recommend Lauren to help parents and carers of kids to coordinate services and navigate the NDIS system.
– A
– Barbara
I have been so pleased with your connectivity to my needs and how you always do your best to help me when I have questions and need your support. I feel more confident having your help to enable me to live my best life possible. Thankyou.
As a parent of five children under the NDIS, navigating the system can be incredibly overwhelming—but Lauren has made our lives so much easier.
Her deep knowledge of the NDIS and how it works has been invaluable in helping us secure the best possible services and supports for our kids. She knows exactly what to do and how to get things done, saving us time, stress, and uncertainty.
Lauren is always available when we need her, and her honesty, reliability, and respectful nature shine through in everything she does. I don’t think I’ve ever had to ask her for something twice—she’s on top of everything, every time. We are truly grateful for her support and dedication.
– Simka
– Margaret
I have known Lauren for some time now have always had the most Professional Caring and Friendly assistance in her support for my husband she is always there for support in any way she can.
Lauren’s support and expertise have been second to none, better than any we’ve experienced before.
What sets her apart is her ability to ask the right questions resulting in her getting to the heart of the matter quickly and effectively. She doesn’t just go through the motions; she genuinely listens and advocates fiercely for clients with real and pressing needs. Her dedication and commitment make a noticeable difference, and we’re incredibly grateful for her work. Thank you, Lauren!
– Richard
Where do we start with Lauren and the Team at Next Steps Solutions.
They are approachable, professional and above all, reachable! The team are always up for a challenge and are quick at finding resolutions to issues at hand.
They are committed to their participants and go above and beyond to ensure they get the best out of their plans, whilst maintaining NDIS Legislation and Guidelines. The support and guidance they deliver as a fellow Provider, makes it a pleasure to work within this Industry alongside them. I would recommend Next Step Solutions to anyone.
– M
Lauren and Maddie from Next Steps Solutions have been an absolute godsend.
They've helped me navigate the NDIS system—everything from identifying the right therapies to connecting with the appropriate services. Thanks to their support, I feel much more confident in working toward Zoe’s goals.
They truly listen to what Zoe needs, and when something isn’t quite right or a change is needed, they act quickly and always with Zoe’s best interests at heart. I feel genuinely supported, knowing that Lauren and Maddie deeply care about every participant they work with. Lauren has such a big heart and a genuine passion for making sure each person she supports receives the absolute best care.
– Shenea
Since working with Next Steps Solutions across multiple organisations as a mutual stakeholder...
…I have found this service collaborative, responsive, highly professional and empathetic to the needs of the client but also the considerations of their care team colleagues.The level of knowledge and information that Lauren has is incredibly helpful to ensure that our organisation is aligning with NDIS protocols and procedures and ensuring our clients are receiving comprehensive support.
– Leah
Working with Lauren Laidlaw has been an absolute pleasure.
She is a strong advocate for. children and young people with disability and consistently supports children and families in understanding the NDIS and how to navigate it effectively. Lauren’s collaborative approach, strong initiative, organisation, and genuine commitment to achieving positive outcomes make her an invaluable partner in the out-of-home care space. Her support has made a meaningful difference in coordinating the right supports for the young people we work with.colleagues.
– Bianca
– Carina
Lauren has helped us navigate a huge array of services and professionals as a family living with sometimes unique challenges. Very experienced, proactive, responsive and also a good listener. Would highly recommend Lauren.
Lauren has helped our child and their support network to implement various service.
Lauren has also advocated for our child in complex NDIA matters with third parties. She has provided advice to us from a broad knowledge and experience base. Lauren has on occasions also provided contacts from her network of suppliers or industry peers. Even some hard-to-find services that took developing new contacts for us. We would recommend Lauren to help parents and carers of kids to coordinate services and navigate the NDIS system.
– A
– Barbara
I have been so pleased with your connectivity to my needs and how you always do your best to help me when I have questions and need your support. I feel more confident having your help to enable me to live my best life possible. Thankyou.
As a parent of five children under the NDIS, navigating the system can be incredibly overwhelming—but Lauren has made our lives so much easier.
Her deep knowledge of the NDIS and how it works has been invaluable in helping us secure the best possible services and supports for our kids. She knows exactly what to do and how to get things done, saving us time, stress, and uncertainty.
Lauren is always available when we need her, and her honesty, reliability, and respectful nature shine through in everything she does. I don’t think I’ve ever had to ask her for something twice—she’s on top of everything, every time. We are truly grateful for her support and dedication.
– Simka
– Margaret
I have known Lauren for some time now have always had the most Professional Caring and Friendly assistance in her support for my husband she is always there for support in any way she can.
Lauren’s support and expertise have been second to none, better than any we’ve experienced before.
What sets her apart is her ability to ask the right questions resulting in her getting to the heart of the matter quickly and effectively. She doesn’t just go through the motions; she genuinely listens and advocates fiercely for clients with real and pressing needs. Her dedication and commitment make a noticeable difference, and we’re incredibly grateful for her work. Thank you, Lauren!
– Richard

Empowering your journey with personalised NDIS support and guidance

Next Steps Solutions helps you navigate the NDIS with confidence

Explore our services that are tailored to your goals

Coordination of Supports

Specialist Support Coordination

Psychosocial Recovery Coach

Assistance with Accommodation and Tenancy Obligations

Assistance in Coordinating or Managing Life Stages, Transitions and Supports

Assistance to Access / Maintain Employment

Coordination of Supports

Specialist Support Coordination

Psychosocial Recovery Coach

Assistance with Accommodation and Tenancy Obligations

Assistance in Coordinating or Managing Life Stages, Transitions and Supports

Assistance to Access / Maintain Employment

Coordination of Supports

Specialist Support Coordination

Psychosocial Recovery Coach

Assistance with Accommodation and Tenancy Obligations

Assistance in Coordinating or Managing Life Stages, Transitions and Supports

Assistance to Access / Maintain Employment

Coordination of Supports

Specialist Support Coordination

Psychosocial Recovery Coach

Assistance with Accommodation and Tenancy Obligations

Assistance in Coordinating or Managing Life Stages, Transitions and Supports

Assistance to Access / Maintain Employment

A trusted team with 20+ combined years of experience

Real stories, real impact

Real stories, real impact

Real stories, real impact

Where do we start with Lauren and the Team at Next Steps Solutions.

Lauren and Maddie from Next Steps Solutions have been an absolute godsend.

Since working with Next Steps Solutions across multiple organisations as a mutual stakeholder...

Working with Lauren Laidlaw has been an absolute pleasure.

Lauren has helped us navigate a huge array of services and professionals as a family living with sometimes unique challenges. Very experienced, proactive, responsive and also a good listener. Would highly recommend Lauren.

Lauren has helped our child and their support network to implement various service.

I have been so pleased with your connectivity to my needs and how you always do your best to help me when I have questions and need your support. I feel more confident having your help to enable me to live my best life possible. Thankyou.

As a parent of five children under the NDIS, navigating the system can be incredibly overwhelming — but Lauren has made our lives so much easier.

I have known Lauren for some time now have always had the most Professional Caring and Friendly assistance in her support for my husband she is always there for support in any way she can.

Lauren’s support and expertise have been second to none, better than any we’ve experienced before.

Where do we start with Lauren and the Team at Next Steps Solutions.

Lauren and Maddie from Next Steps Solutions have been an absolute godsend.

Since working with Next Steps Solutions across multiple organisations as a mutual stakeholder...

Working with Lauren Laidlaw has been an absolute pleasure.

Lauren has helped us navigate a huge array of services and professionals as a family living with sometimes unique challenges. Very experienced, proactive, responsive and also a good listener. Would highly recommend Lauren.

Lauren has helped our child and their support network to implement various service.

I have been so pleased with your connectivity to my needs and how you always do your best to help me when I have questions and need your support. I feel more confident having your help to enable me to live my best life possible. Thankyou.

Real stories,
real impact